STFC SHE emergencies
STFC is committed to preventing workplace incidents and illness. When emergencies do occur, a prompt and effective response is essential to reduce risk. Our authorised First Aiders and emergency procedures support staff, tenants, and visitors across all STFC sites.
In this section
Emergency Matrix
| Fire | Medical Emergency | Minor Injury | Incident / Near Miss | |
| Daresbury Laboratory | 01925 603333 | 999 and 01925 603333 | 01925 603333 | Evotix Assure |
| Rutherford Appleton Laboratory | 01235 778888 | 999 and 01235 778888 | 01235 445545 | Evotix Assure |
| Swindon | 01793 444510 | 999 and 01793 444510 | 01793 444510 | Evotix Assure |
| Royal Observatory Edinburgh | 999 | 500 or 222 | 500 or 222 | Evotix Assure |
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Fire safety
Daresbury Laboratory
- Raise the alarm via a break-glass fire button
- Call 3333 (mobile 01925 603333) and state the location
- Leave the building immediately; proceed to the nearest muster point
- Do not re-enter until authorised by Emergency Team
Rutherford Appleton Laboratory (RAL)
- Break the glass alarm and shout “FIRE”
- Dial 2222 or 01235 778888 from a mobile
- Evacuate via nearest exit; gather at fire assembly points
Swindon / Polaris House
- Activate nearest break-glass alarm
- Warn colleagues and call 2222 (01793 444510)
- Leave via nearest exit; assemble in East car park
Royal Observatory Edinburgh
- Sound nearest break-glass alarm
- Call 999
- Evacuate to the central lawn assembly point; close doors to contain fire
Medical emergencies
Daresbury Laboratory
- Call 3333 (or 01925 603333 from a mobile) and state the location and nature of the medical emergency
- Security will alert trained First Aiders and guide emergency services to the scene
- Provide immediate assistance if you are trained, including first aid or CPR, and use an AED if required and available
- For minor injuries, contact a local First Aider or call the emergency number for assistance
Rutherford Appleton Laboratory (RAL)
- Dial 2222 (or 01235 778888 from a mobile)
- State the location and type of incident so Security can dispatch First Aiders
- Provide first aid or CPR if trained, and use an AED if necessary
- For minor injuries, seek help from a local First Aider or call the site emergency number
Swindon / Polaris House
- Call 2222 (or 01793 444510 from a mobile)
- Security will send a First Aider to your location and coordinate further assistance
- Offer first aid or CPR if you are trained
- For less serious injuries, request support from your nearest First Aider
Royal Observatory Edinburgh
- Call 999 in the event of a medical emergency
- Inform Security/Reception as soon as possible so they can assist emergency services on arrival
- Provide immediate first aid if trained until professional help arrives
Mental health emergencies (all sites)
- Contact a Mental Health First Aider (MHFA) where available
- Support is confidential and accessible to staff, tenants, visitors, and users
Reporting an incident
All Safety, Health, and Environmental incidents, including fires, medical events, and near misses, must be reported using the Evotix Assure portal. Record the date, time, location, those involved, and a brief description. Leave equipment or machinery untouched unless doing so would create further hazards.
Staff lone working guidance
Working alone carries additional risk. Discuss any lone working with your Line Manager or Supervisor, agree on a safe system of work, and record foreseeable hazards with appropriate controls.
Forbidden solo activities include:
- Entry into confined spaces
- Working on unsecured ladders
- Handling hazardous substances
- Operating high-risk machinery without supervision
Certain sites provide a Lone Worker System to alert emergency services if an incident occurs. Always follow local procedures and risk assessments.
Need assistance?
Contact the STFC SHE team for guidance on first aid, fire safety, medical emergencies, or lone working procedures.