​The Estates Helpdesk, provide the communication and planning focus for all buildings works – all work MUST be routed through the helpdesk.

Estates Services are responsible for ensuring that all buildings and their electrical, mechanical and fire safety services are properly installed, maintained efficiently and reliably, and are safe. Work is undertaken by direct labour and specialist maintenance service contractors whose competence is vetted regularly. High priority is given to meeting SHE and legislative requirements to high standards of customer service.

Planned preventative maintenance and upgrades based on regular monitoring and checks ensure the safe function of equipment and services and underpin the maintenance of their high reliability.

Electrical services:

• Lighting
• Power
• Fire systems and equipment service
• Electrical heating maintenance
• Support remote Energy Management by BMS system

Mechanical services:

• Plumbing & Mechanical (water, heating and plant services)
• Estates Related Air Conditioning
• Installations and Maintenance
• Managing Mechanical Contractors

The mechanical workshop is situated on the roadside outside E Block and is clearly signposted.

Buildings and civil work:

• Joinery
• Key Cutting and Ordering Service
• Painting
• Asbestos Management
• Building and Civil Trades
• Grounds Maintenance

Estates data base

Estates Management has undertaken a Space Utilisation, Condition and Functional Suitability Survey which is used to formulate an Estates Database and Strategy.